We set minimum weekly hours of 10-35, depending on your needs. This ensures your assistant's availability and income stability. If more hours are needed, your assistant will bill in 30-minute increments, with your permission. We will never bill you for hours you're unaware of.

Our assistants are provided with PTO to cover vacation and sick time. You will not be billed for this time.

Our initial term is 90 days. This ensures everyone is committed to getting through the learning curve and succeeding together. After the initial term, our contracts require 10 business days' notice to cancel, if not at our fault.

We work with you to train or replace the assistant. If this doesn’t resolve the issue, you may cancel the service.

Yes, our assistants are trained in professionalism and discretion when they begin working with us. They have access to a library of training on skills like note-taking, file organization, and email delegation. If your assistant needs one-on-one training that you don’t have time to provide, our team can create and deliver a custom training package.

We include a conversion fee for our assistants if you want to bring them on as your employee. We also offer direct hire options for full-time roles.

We hire assistants in Virginia, Texas, North Carolina, and Tennessee. We can support clients remotely throughout the U.S.

Yes, all assistants are employed and managed by Lift and receive benefits and training resources.

Sometimes, yes. However, they will not multitask between clients during your designated time.

Yes, please ask if you need them!